GX:SO Returns Window - Revision history

64.122.111.148 at 22:54, 27 June 2006

2006-06-27T22:54:40Z

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64.122.111.148: /* Returning Catchweighted Items */

2006-05-30T20:44:47Z

‎Returning Catchweighted Items

64.122.111.148: /* Returning the selected items */

2006-05-30T20:43:56Z

‎Returning the selected items

64.122.111.148 at 20:27, 30 May 2006

2006-05-30T20:27:52Z

64.122.111.148 at 17:09, 30 May 2006

2006-05-30T17:09:04Z

64.122.111.148 at 17:02, 30 May 2006

2006-05-30T17:02:42Z

64.122.111.148 at 16:59, 30 May 2006

2006-05-30T16:59:04Z

64.122.111.148 at 16:34, 30 May 2006

2006-05-30T16:34:28Z

64.122.111.148 at 16:24, 30 May 2006

2006-05-30T16:24:10Z

64.122.111.148 at 16:20, 30 May 2006

2006-05-30T16:20:57Z

@@ Line 183: / Line 183: @@
 ===Returning Catchweighted Items===
-Although the process for returning catchweighted and non-catchweighted items is basically the same, different screens are used in selecting the items to be returned.  From the Shipped Items screen (displayed when selecting either Return to New or Return to Existing)
+Although the process for returning catchweighted and non-catchweighted items is basically the same, different screens are used in selecting the items to be returned.  From the Shipped Items screen (displayed when selecting either Return to New or Return to Existing) selecting the item to be returned will take you to a Case Move screen to select which case(s) are to be returned.
 If you had selected Return to New from the Track # options menu, the Destination Track field will default to “New”, and the Destination Bin will default to “SHIPSTAGE”.  The case list includes all cases on this order for the selected item, pack and lot that have not already been returned, or previously selected to be returned.
@@ Line 198: / Line 196: @@
 ;Note:  For catchweighted items, if you are returning the entire container, either by manually entering the container number in the Track # field, or by selecting Return Intact from the Track # options menu, and then selecting the container to be returned, the display on the Sales Return screen will show each case separately.
 ==[[GX:SO Returns Window Settings|SO Returns Window Settings]]==

@@ Line 128: / Line 128: @@
 ====Returning the selected items====
 When all items to be returned have been selected, tab or use the arrow key to move to the <RETURN> button.  Pressing this button will display a message to indicate that the return process is ready to begin.
 Select  <OK> to complete the Sales Order Return process.  Select <Cancel> to return to the Sales Return screen.
 ===RMA Options===

← Older revision		Revision as of 20:27, 30 May 2006
Line 120:		Line 120:
	Continue to select inventory to be returned, until all desired inventory shows in the embedded result set in the middle of the screen.		Continue to select inventory to be returned, until all desired inventory shows in the embedded result set in the middle of the screen.

		+	===Remove selected pallets===
		+	If you change your mind about one or more of the pallets selected to be returned, they can be removed from the list by highlighting the pallet, and selecting the <Remove> button.
		+
		+	[[Image:SOReturn21.gif\|500px\|Image:SOReturn21.gif\|500px]]

← Older revision		Revision as of 17:09, 30 May 2006
Line 105:		Line 105:
	If a valid track # was entered in the Track # field on the Sales Return screen, then that number will default to the Destination Track field, and the bin for that pallet will default to the Bin field.		If a valid track # was entered in the Track # field on the Sales Return screen, then that number will default to the Destination Track field, and the bin for that pallet will default to the Bin field.

−	After the container has been selected, fill in the Quantity to be returned, and press <OK>~~. The selected container will be updated with the new Quantity amount, and the updated container will be displayed on the Sales Order Return screen in the list of containers selected to be returned~~.	+	After the container has been selected, fill in the Quantity to be returned, and press <OK>.

		+	[[Image:SOReturn18.gif\|500px\|Image:SOReturn18.gif\|500px]]
		+
		+	Respond to the messages.
		+
		+	[[Image:SOReturn19.gif\|500px\|Image:SOReturn19.gif\|500px]]
		+
		+	The selected container will be updated with the new Quantity amount, and the updated container will be displayed on the Sales Order Return screen in the list of containers selected to be returned.
		+
		+	[[Image:SOReturn20.gif\|500px\|Image:SOReturn20.gif\|500px]]

@@ Line 98: / Line 98: @@
 [[Image:SOReturn15.gif|500px|Image:SOReturn15.gif|500px]]
-If the number of the container to receive the returned product is known, it can be entered.  Otherwise, hit the <Ctrl> and <A> keys to bring up the [[GX:Find Inventory|Find Inventory]] screen to use to select a pallet.  After the pallet has been selected, fill in the Quantity to be returned, and press <OK>.   The Destination Track and Bin fields will be filled with the information from the selected container.
+If the number of the container to receive the returned product is known, it can be entered.  Otherwise, hit the <Ctrl> and <A> keys to bring up the [[GX:Find Inventory|Find Inventory]] screen to use to select a pallet.  After the pallet has been selected, fill in the Quantity to be returned, and press <OK>.   The Destination Track field will be automatically filled.  You will need to fill in the Bin field.
 If a valid track # was entered in the Track # field on the Sales Return screen, then that number will default to the Destination Track field, and the bin for that pallet will default to the Bin field.

@@ Line 98: / Line 98: @@
 [[Image:SOReturn15.gif|500px|Image:SOReturn15.gif|500px]]
-If the number of the container to receive the returned product is known, it can be entered.  Otherwise, hit the <Ctrl> and <A> keys to bring up the [[GX:Inventory Query|Inventory Query]] screen to use to select a pallet.  After the pallet has been selected, fill in the Quantity to be returned, and press <OK>.   The Destination Track and Bin fields will be filled with the information from the selected container.
+If the number of the container to receive the returned product is known, it can be entered.  Otherwise, hit the <Ctrl> and <A> keys to bring up the [[GX:Find Inventory|Find Inventory]] screen to use to select a pallet.  After the pallet has been selected, fill in the Quantity to be returned, and press <OK>.   The Destination Track and Bin fields will be filled with the information from the selected container.
 If a valid track # was entered in the Track # field on the Sales Return screen, then that number will default to the Destination Track field, and the bin for that pallet will default to the Bin field.
@@ Line 170: / Line 170: @@
 If you had entered the number of a new pallet, then that pallet number would default to the Destination Track field, and the Destination Bin would default to “SHIPSTAGE”.
-If you selected Return to Existing, the cursor would be in the Destination Track field.  You can now manually enter an existing valid container number, or use the ‘Control’ and ‘A’ keys to bring up the Inventory Query screen to get a list of valid containers.  Selecting a container from the list will fill in the Track and Bin fields with the selected information.  The case list is a list of all the cases that were on the shipped order that were not already returned, or selected to be returned.
+If you selected Return to Existing, the cursor would be in the Destination Track field.  You can now manually enter an existing valid container number, or use the <Ctrl> and <A> keys to bring up the [[GX:Find Inventory|Find Inventory]] screen to get a list of valid containers.  Selecting a container from the list will fill in the Track and Bin fields with the selected information.  The case list is a list of all the cases that were on the shipped order that were not already returned, or selected to be returned.
 If you change your mind about one or more of the cases selected to be returned, they can be removed from the list by highlighting the case, and selecting the <Remove> button.  This will return them to the list of cases available to be returned.

@@ Line 6: / Line 6: @@
 [[Image:SOReturn1.gif|500px|Image:SOReturn1.gif|500px]]
-To begin receiving an RMA (Returned Materials Authorization), the user must manually enter the number of an existing RMA, create a new RMA using the options menu (see section below for details), or look up and select an RMA from a list of available RMAs.  This is done by pressing the ‘Control’ and ‘A’ keys while the cursor is in the RMA field, causing a list of the available RMA’s to be displayed.
+To begin receiving an RMA (Returned Materials Authorization), the user must manually enter the number of an existing RMA, create a new RMA using the options menu (see section below for details), or look up and select an RMA from a list of available RMAs.  This is done by pressing the <Ctrl> and <A> keys while the cursor is in the RMA field, causing a list of the available RMA’s to be displayed.
 [[Image:SOReturnExistingRMA1.gif|500px|Image:SOReturnExistingRMA1.gif|500px]]
@@ Line 42: / Line 42: @@
 [[Image:SOReturn5.gif|500px|Image:SOReturn5.gif|500px]]
 Whistle will return you to the Sales Order Returns screen, and the selected pallet will be displayed in the embedded result set in the middle of the screen.
@@ Line 81: / Line 82: @@
 ====Receiving inventory to an existing pallet====
-This option allows you to return the inventory to an existing pallet.  This can be done one of two ways.  You can manually enter the tracking number of an existing container, and the container information will be used when the Build Pallet window is displayed.  Or you can press the ‘Control’ and ‘A’ keys while in the Track # field, and select the Return to Existing option on the displayed options menu.
+This option allows you to return the inventory to an existing pallet.  This can be done one of two ways.  You can manually enter the tracking number of an existing container, and the container information will be used when the Build Pallet window is displayed.  Or you can press the <Ctrl> and <A> keys while in the Track # field, and select the Return to Existing option on the displayed options menu.
 Selecting this option will display the same Shipped Item screen as the Return to New option.
 Using the arrow keys, highlight the inventory that was returned, and press <Enter>.  You may return all or part of the selected inventory.
-Selecting an item to be returned will take you to the Build Pallet screen.  The cursor will be in the Destination Track field, if the options menu was used.  If the number of the container to receive the returned product is known, it can be entered.  Otherwise, hit the ‘Control’ and ‘A’ keys to bring up the Inventory Query screen to use to select a pallet.  After the pallet has been selected, fill in the Quantity to be returned, and press <OK>.   The Destination Track and Bin fields will be filled with the information from the selected container.
+Selecting an item to be returned will take you to the Build Pallet screen.  The cursor will be in the Destination Track field, if the options menu was used.
 If a valid track # was entered in the Track # field on the Sales Return screen, then that number will default to the Destination Track field, and the bin for that pallet will default to the Bin field.

@@ Line 63: / Line 63: @@
 Select the item to be returned, and press <Return>.  The selected information will be filled in to the fields on the Build Pallet screen.  The Destination Track field will default to “NEW”, and the Destination Bin field will default to “SHIPSTAGE”.
-[[Image:SOReturn8.gif|500px|Image:SOReturn8.gif|500px]]
+[[Image:SOReturn9.gif|500px|Image:SOReturn9.gif|500px]]
-If you had typed in a new tracking number on the Sales Return screen rather than use the Options menu, that number will default to the Destination track field, and the bin will default to “SHIPSTAGE”.
+;Note:  If you had typed in a new tracking number on the Sales Return screen rather than use the Options menu, that number will default to the Destination track field.
 Fill in the quantity to be returned, and press <OK>.  A message will appear, indicating that all necessary information has been entered, and giving you a chance to change your mind or make changes, if necessary, before creating a new pallet.

@@ Line 61: / Line 61: @@
 ;Note: if a quantity has been selected to be returned, but the return has not yet been processed, then that quantity will not be added to the returned quantity field.  Only quantity that has been completely returned is considered Returned Quantity.
-Select the item to be returned, and press <Return>.  The selected information will be filled in to the fields on the Build Pallet screen.  The Destination Track field will default to “NEW”, and the Destination Bin field will default to “SHIPSTAGE”.  If you had typed in a new tracking number on the Sales Return screen rather than use the Options menu, that number will default to the Destination track field, and the bin will default to “SHIPSTAGE”.
+Select the item to be returned, and press <Return>.  The selected information will be filled in to the fields on the Build Pallet screen.  The Destination Track field will default to “NEW”, and the Destination Bin field will default to “SHIPSTAGE”.
 Fill in the quantity to be returned, and press <OK>.  A message will appear, indicating that all necessary information has been entered, and giving you a chance to change your mind or make changes, if necessary, before creating a new pallet.
 Pressing <Yes> will cause a new pallet to be created, using the next available tracking number.
 Pressing <OK> will return you to the Sales Order Returns screen, and the selected pallet will be displayed in the embedded result set in the middle of the screen.